Customer Display allows customers to view their orders, taxes, discounts, and loyalty information during the checkout process.
What is Customer Display?
Basically, a customer facing display, also known as customer facing screen or dual screen, is to show all order information to customers during checkout.
The cashier has a POS screen to add items to cart, record customer information. They can review items, quantities, tax percentages, and discounts. At the same time, customers can see items rung up from a customer facing display. It keeps customers informed throughout the transaction. If the facing display is on a touchscreen, they can also interact right on the screen.
Why you should use a customer display?
Customer displays can help:
- Improve the customer experience and build trust by ensuring accuracy and reducing incorrect purchases.
- Provide a fully customizable display — you choose where the display is on the counter and what you want the screen to display to customers.
- Clean up your countertop by eliminating an additional payment device.
How does customer facing display improve your retail business?
- Provide better checkout experience
A customer facing display helps retailers increase sales transparency, and build brand trust naturally. They can look at the customer screen to get full order details without asking salesman. Thus, check out process is much faster.
- Minimize return or exchange
If customers are aware of their shopping cart, they can detect their mistakes and change decisions early before completing orders. Normally, it only takes a few seconds for sales staff to adjust items, but processing a return or exchange will spend more time.
- Increase customer engagement with your brand and loyalty program
Customer display can show marketing images that promote your brand, loyalty benefits, or seasonal promotions. This provides a way to add a store brand that can be easily updated over time without having to print and display physical media.
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As a producer with extensive industry experience, TouchDisplays develops comprehensive intelligent touch solutions. Established in 2009, TouchDisplays expands its worldwide business in manufacturing Touch All-in-one POS, Interactive Digital Signage, Touch Monitor, and Interactive Electronic Whiteboard.
With the professional R&D team, the company is devoted to offering and improving the satisfying ODM and OEM solutions, providing first-class brand and product customization services.
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Post time: Jun-14-2023